What we do with what you tell us.

What this website collects

Nothing, until you contact the clinic. This site sets no cookies of its own, embeds no third-party map, and does not run an advertising pixel. Fonts are served from this domain.

What the clinic collects when you message

Through WhatsApp or by phone: your name, your telephone number, the treatment you are asking about, the day you would prefer, and anything you choose to tell us about your health. That last part is sensitive, so we keep it to what the dentist needs to know before you arrive.

Why

To arrange and confirm the appointment, to prepare for the examination, and to contact you about that appointment. Nothing else.

We do not add you to a marketing list, and we do not send messages to a number that did not ask for them. If we ever want to send a reminder, you will be asked first and can decline without affecting your care.

Who sees it

The front desk and the dentist treating you. Where a laboratory is making a crown or an appliance, only the minimum needed for the work is passed to it. We do not sell or rent personal data.

How long we keep it

• Enquiries that do not become appointments: deleted within 90 days.
• Clinical records: kept for the period the profession requires, which is longer than the appointment itself.
• WhatsApp threads: removed from the clinic phone once the appointment is recorded.

Your rights

You can ask what we hold about you, ask for a correction, or ask us to stop contacting you. Write to the clinic or ask at the desk; we reply within 21 days. If you are not satisfied with the response, you can raise it with the Personal Data Protection Commissioner.

Contact

19-1, Jalan 19/1, Section 19, 47400 Petaling Jaya ·03 7955 1234 ·WhatsApp